Our Refund Policy

Important Note:

At Ziterr.com, each gig purchase activates our escrow system, where the payment is securely held for a set period before being released to the seller. This holding period allows buyers ample time to review the gig and ensure their satisfaction. If a buyer is not satisfied, they can report the gig or seller to our support team. Our team will then investigate the case based on the seller’s previous records, reviews, and completed orders. In cases where a seller has consistently maintained a 100% positive rating or flawless record, we typically do not approve refund requests. 

For the best experience, we encourage buyers to select sellers with high ratings and positive reviews.